Effective Date: 14 May 2026
1. General Questions
Q1: What is Itsfreelancer.com?
A: Itsfreelancer.com is a comprehensive platform offering free SEO tools, a guest post and backlink marketplace, author accounts, and paid digital marketing services such as SEO, Social Media Management, and website optimization. Users can explore tools, list guest posts, buy or sell backlinks, or hire paid services.
Q2: Are all tools free?
A: Yes. All tools, marketplaces, and free services are provided without any charges. Paid services are only for professional campaigns and marketing services.
Q3: Do I need to create an account to use the tools?
A: Yes, registration is required for author accounts, guest post submissions, and access to certain tools. Registration is free for standard tools and marketplaces.
2. Paid Services
Q4: What paid services are offered?
A: Paid services include:
- Search Engine Optimization (SEO) campaigns
- Social Media Management & Marketing
- Website optimization and content management
- Google Search Console & Analytics management
Q5: How is billing done for paid services?
A: Paid services follow a 15-day billing cycle:
- First 15 days → first payment
- Next 15 days → second payment
Invoices are issued after completion of each cycle.
Q6: What happens if I cancel the service?
A: Refunds are pro-rata based on unused service days. Please refer to our Service Cancellation & Refund Policy. Refunds depend on work completed, access provided, and remaining service days.
Q7: Is providing access mandatory?
A: Yes. Clients must provide access to their website, social media accounts, Google Search Console, Google Analytics, or other relevant platforms. Without access, service delivery may be delayed and refund eligibility may be affected.
3. Marketplace & Backlinks
Q8: Can I submit guest posts or backlinks?
A: Yes. Users can submit guest posts and backlinks for listing in our marketplace. All submissions must comply with copyright rules and be original or properly licensed.
Q9: Are there any restrictions on content?
A: Yes. Content must not violate copyright laws or contain spam, malicious links, or plagiarized material. Wikipedia or third-party backlinks must comply with the respective platform rules.
Q10: Do I get results guaranteed from backlinks or guest posts?
A: No. Itsfreelancer.com provides tools and listings on a best-effort basis. Results may vary due to multiple external factors such as website structure, competition, and search engine algorithms.
4. Refunds & Cancellation
Q11: How is my refund calculated if I cancel paid services?
A: Refunds are calculated pro-rata for remaining service days. Example: ₹30,000 project for 30 days; if canceled on day 10 → refund = ₹30,000 × (20 ÷ 30) = ₹20,000. Adjustments may apply if work is delivered or access is incomplete.
Q12: How long does it take to process a refund?
A: Refund requests are reviewed within 5 business days, and approved refunds are processed within 7–10 business days via the original payment method. Bank charges may be deducted.
5. Technical & Support Questions
Q13: Who can I contact for help?
A: For any issues regarding free tools, guest posts, backlinks, or paid services, contact our support team at support@itsfreelancer.com & hello@itsfreelancer.com or via WhatsApp/Platform message.
Q14: Is my data safe?
A: Yes. All personal information, account data, and service-related access are protected according to our Privacy Policy. Clients should provide access responsibly to ensure service delivery.
6. Updates & Changes
Q15: Will FAQs or policies change?
A: Yes. Itsfreelancer.com may update FAQs, policies, and platform features periodically. Continued use of the platform constitutes acceptance of the updated terms.
Key Notes
- Free tools are fully accessible without payment
- Paid services require 15-day billing cycle compliance
- Pro-rata refunds only for unused service days
- Client access is mandatory for paid service delivery
- Content and backlinks must comply with copyright and platform rules
- Results for SEO and marketing campaigns may vary